Privacy Policy
At DUSO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use DUSO, we may collect:
Full name
Phone number
Email address
Service location/address
Booking history
Payment transaction details
Device and usage information
2. How We Use Your Information
We use your information to:
Confirm and manage bookings
Deliver services efficiently
Process secure payments
Send service updates and notifications
Improve our app and customer experience
Respond to customer support queries
3. Payment Security
All digital payments are processed through secure payment gateways. DUSO does not store complete card details on its servers.
4. Data Protection
We implement reasonable technical and security measures to protect your personal information against unauthorized access, misuse, or disclosure.
5. Sharing of Information
DUSO does not sell, rent, or trade personal information.
Information may only be shared:
With service professionals to fulfill bookings
With payment providers to process transactions
If required by law or legal authority
6. Cookies & Analytics
Our app may use cookies and analytics tools to:
Improve user experience
Analyze service performance
Understand customer preferences
Users may manage cookie preferences via device settings.
7. Data Retention
We retain customer data only as long as necessary for operational, legal, and business purposes.
8. Your Rights
You may request:
Access to your personal data
Correction of inaccurate data
Deletion of your account (subject to legal obligations)
To make a request, contact us at:
📧 helpdeskduso@gmail.com
📞 +91 86675 64376
